Welcome to this week’s roundup of dynamic tech news that hits home for small businesses and home users in the Charleston, SC area. This week we spotlight cutting‐edge AI enhancements, promising hardware launches, innovative cloud computing solutions, and key security and privacy updates—all presented in a witty, accessible way that demystifies the latest innovations. Read on to discover eight must-read news articles, each complete with actionable Windows 11 tips and a fun AI prompt for your favorite language model!
1. Baidu Makes AI Chatbot Ernie Bot Free of Charge
Source: Reuters
URL: https://www.reuters.com/technology/artificial-intelligence/baidu-says-ai-model-ernie-free-april-2025-02-13
In a bold move, Chinese search giant Baidu announced that its AI chatbot, Ernie Bot, will be available free of charge starting April 1, 2025. Citing improved technology and reduced operational costs, Baidu aims to boost user adoption and compete with domestic rivals. This strategy opens up new possibilities for small businesses and home users eager to integrate AI into their daily operations without breaking the bank.
Technical Tip: Take advantage of free AI services like Ernie Bot to streamline routine inquiries and enhance customer support on your website.
AI Prompt: “Explain in simple terms how free AI chatbots can transform customer service for small businesses.”
2. New Surface Pro (11th Generation) Pushes AI and Performance to New Heights
Source: Wikipedia
URL: https://en.wikipedia.org/wiki/Surface_Pro_%2811th_generation%29
The latest Surface Pro (11th Generation) is turning heads with its dual offerings: a consumer model powered by Qualcomm Snapdragon processors (with an integrated NPU optimized for generative AI) and a business version running Intel Core Ultra processors with Windows 11 Pro. This hybrid 2-in-1 device is designed to deliver high performance and smart features, making it ideal for busy professionals and creative home users alike.
Technical Tip: Check the new Windows 11 features on your Surface Pro under Settings > System to explore AI-driven tools such as Microsoft Copilot+.
AI Prompt: “Draft a short comparison between the consumer and business models of the Surface Pro 11th Generation.”
3. Unveiling the Windows 365 Link: A Cloud-Based Mini-PC for Businesses
Source: Lifewire
URL: https://www.lifewire.com/windows-365-link-mini-pc-8748075
Microsoft introduces the Windows 365 Link—a new, compact, cloud-based mini-PC engineered for business environments. With features including dual 4K monitor support, Wi-Fi 6E connectivity, and robust security with no local storage, this device is designed to enhance remote work and streamline IT management for small offices. It’s an excellent cost-effective solution for businesses looking to modernize their computing infrastructure without the burden of bulky hardware.
Technical Tip: Ideal for small offices, ensure that you configure secure, passwordless logins via Microsoft Authenticator for enhanced security and seamless remote management.
AI Prompt: “Create an engaging overview of how cloud-based mini-PCs, like the Windows 365 Link, can transform small business operations.”
4. Meta Expects ‘Every Business’ to Begin Using Agentic AI
Source: PYMNTS
URL: https://www.pymnts.com/artificial-intelligence-2/2025/meta-expects-every-business-to-begin-using-agentic-ai/
Meta’s latest forecast envisions a future where every business, regardless of size, leverages AI agents to handle routine tasks—from customer service to operational logistics. These “agentic AI” systems are designed to act on behalf of businesses, reducing the need for large in-house AI teams. For small business owners and home users, this means more accessible automation that can drive efficiency and free up time for creative tasks.
Technical Tip: Explore affordable AI solutions that help automate repetitive tasks and improve customer interactions, even if you don’t have an extensive IT department.
AI Prompt: “List practical ways that small businesses can utilize AI agents to streamline their daily operations.”
5. OpenAI Launches Operator: Empowering Automated Web Tasks
Source: Wikipedia
URL: https://en.wikipedia.org/wiki/OpenAI_Operator
OpenAI has unveiled the Operator, a groundbreaking AI agent capable of performing repetitive web-based tasks autonomously. From scheduling appointments to managing online orders, the Operator is set to revolutionize how small businesses and busy individuals handle time-consuming administrative tasks. Although still in its early research preview phase for select users, this tool hints at a future where routine online actions are effortlessly automated.
Technical Tip: Keep an eye on the rollout of Operator and explore potential integrations with your favorite productivity apps to reduce administrative overhead.
AI Prompt: “Describe how an AI operator could automate everyday tasks on a business website to save time.”
6. FTC Announces Refund Claims Process for Avast Customers Over Privacy Violations
Source: FTC Press Release
URL: https://www.ftc.gov/news-events/news/press-releases/2025/02/ftc-announces-refund-claims-process-avast-customers-impacted-deceptive-privacy-claims
The Federal Trade Commission has initiated a refund claims process for consumers who purchased Avast antivirus software after allegations of deceptive privacy practices. Avast had claimed its product blocked third-party tracking, yet it was later discovered that user data was being collected and sold. This move by the FTC underscores the importance of robust privacy and security practices—a reminder to stay vigilant about the software you trust with your sensitive information.
Privacy Tip: Regularly review your software subscriptions and privacy settings, and consider using reputable alternatives that prioritize data protection.
AI Prompt: “Summarize the key takeaways for consumers regarding software privacy and security based on the FTC’s recent actions.”
7. New Intuit Small Business Growth Council Launched to Champion Digital Transformation
Source: BusinessWire
URL: https://investors.intuit.com/news-events/press-releases/detail/1245/new-intuit-small-business-growth-council-launched-to-champion-ai-and-digital-transformation-for-small-businesses-in-the-uk
Intuit has launched its Small Business Growth Council, an initiative designed to empower small business owners by promoting AI and digital transformation. Although the council is initially focused on the UK market, the trends are global. The initiative offers strategic insights and policy advocacy, providing small business owners with the resources they need to compete in a rapidly evolving digital economy.
Business Tip: Stay informed about digital transformation trends and consider how AI and digital tools can lower operational costs and boost productivity in your business.
AI Prompt: “Outline a strategy for small businesses to integrate AI and digital tools for improved efficiency, based on global digital transformation trends.”
8. Hidden Windows 11 Tips: Better Battery Visualization & Device Pairing
Source: PCMag
URL: https://www.pcmag.com/explainers/best-windows-11-tips-and-tricks
For those looking to get the most out of their Windows 11 experience, PCMag has highlighted several powerful yet underutilized tips. From detailed battery usage visualization via Settings > System > Power & Battery to advanced sound and connectivity pairing through the revamped Sound menu, these features offer great ways to maximize system efficiency and prolong device life. Perfect for both home users and small business IT setups, these tips ensure you’re getting optimal performance without unnecessary hassle.
Technical Tip: Use the built-in battery usage graphs to identify power-hungry apps and adjust settings to enhance battery longevity. Also, explore the Sound settings to easily connect external devices for streamlined communication.
AI Prompt: “Compose an easy-to-understand guide on the most useful Windows 11 features for enhancing battery life and device connectivity.”
In Conclusion
From Baidu’s free AI chatbot to innovative hardware like the new Surface Pro and cloud-based mini-PC solutions, this week’s tech news is packed with insights and opportunities for enhancing productivity and security. Whether you’re a small business owner or a home user, embracing these innovations can streamline your operations and safeguard your digital world. Holy City Computer Services is here to help you implement these cutting-edge tools and technologies. Contact us at 843-670-4153, visit Holy City Computer Services, or email support@holycityit.com to start leveraging the technology that makes your business and home computing smarter, safer, and more efficient.
Stay ahead with us, and let’s make digital transformation work for you!